Electric Connection: Full Review (Backed by Data)
Last updated: October 12, 2026
Best In MoCo analyzed 18 recent Electric Connection reviews (pulled newest-first), verified the company's Texas electrical contractor license against TDLR records (research completed September 30, 2026; license re-verified directly October 12, 2026), checked its BBB record, and scored it through the MoCoScore methodology. Electric Connection ranked #2 among The Woodlands-area electricians with a 94.4 out of 100. For the full comparison, see Best In MoCo's Woodlands electricians ranking.
At a Glance: Electric Connection
| Fact | Detail |
|---|---|
| MoCoScore | 94.4 / 100 (The Woodlands #2 of 3 finalists, from 16 scored) |
| Google rating | 5.0 stars (88 reviews) |
| Pulled reviews | 18 newest, all 5-star, pulled average 5.0 |
| Yelp | Business page on file |
| TDLR license | EC-34580, Active, expires 11/14/2026 |
| BBB | A+ rating, not accredited, 0 complaints on file |
| Years in business | 24 (per BBB, since 2002) |
| Address | 2002 Timberloch Pl Ste 200, The Woodlands, TX 77380 (see the address note below) |
| Phone | (832) 585-7170 |
| Service area | The Woodlands, Conroe, Spring, Tomball, Cypress |
License and Legitimacy: Is Electric Connection Legit?
Yes, by the records. Electric Connection LLC holds Texas electrical contractor license EC-34580, status Active, expiring November 14, 2026. The license was originally issued June 24, 2019. The master electrician of record is Audie R. Smith (license 102752, expiring 02/07/2027). Best In MoCo verified this by direct lookup in TDLR's LicenseSearch on October 12, 2026. An Active status means the company is legally authorized to perform electrical work in Texas.
Two record details are worth knowing before you hire. First, the license expires November 14, 2026, roughly a month from the date of this guide. Texas contractor licenses renew on a cycle, and there is nothing unusual about an upcoming expiry, but it is worth rechecking the TDLR record yourself close to that date to confirm the renewal posted.
Second, three different addresses appear across the records for this business. TDLR lists 12143 Ridge Top Drive, Conroe TX 77304. The BBB profile lists P.O. Box 14905, Humble TX 77347. The rankings page lists 2002 Timberloch Pl Ste 200, The Woodlands TX 77380. The same phone number, (832) 585-7170, ties all three to the one business, so this reads as one company with records in different places rather than three separate operations. It is still useful to know when you are cross-checking the company online.
One more date note: the BBB lists the business start as 2002, which is 24 years of history, while the current TDLR license shows an original issue date of June 24, 2019. Both can be true at once. A business can operate for years under earlier licensing or ownership before the current license is issued. The two dates simply come from two different records.
Do not confuse this company with a separate same-named electrical contractor in Hutto, Texas, which holds license EC-34405. Different license number, different business.
As with any contractor, TDLR records change over time. Recheck the license yourself before hiring.
What Electric Connection Does
The following comes only from the company's own website, electricconnectiontx.com, which Best In MoCo confirmed live. Electric Connection lists four main service lines: residential electrical services, commercial electrical services, outdoor lighting installation and emergency repairs, and electrical inspection and labeling services. The site's FAQ section also mentions generator hook ups, and the company invites visitors to get an estimate through the site.
The site names five service areas: The Woodlands, Conroe, Spring, Tomball, and Cypress. Contact runs through (832) 585-7170 and info@electricconnectiontx.com. Listed business hours are Monday through Friday (Monday 10:00 AM to 5:00 PM, Tuesday through Friday 9:00 AM to 5:00 PM), closed Saturday and Sunday.
What the Review Data Shows
Best In MoCo pulled the 18 newest Google reviews for Electric Connection. Every one of them is 5 stars, for a pulled average of 5.0. The full Google footprint is 88 reviews at a 5.0-star average. A perfect rating across both the full footprint and the entire pulled sample is rare, and it is the reason Consistency scored a full 10 out of 10.
Sentiment analysis on the pulled reviews found 41 positive markers against 7 negative markers, a net of +34. The newest pulled review is dated September 23, 2026, which kept Recency at a full 10 out of 10. Review topics were counted across the pull, 53 mentions in total:
| Topic | Mentions |
|---|---|
| Fair pricing | 13 |
| Punctuality | 12 |
| Polite staff | 7 |
| Ceiling fan installation | 5 |
| Outlet installation | 4 |
| Efficient staff | 3 |
| Quotes | 3 |
| Chandelier installation | 2 |
| Generator hookup | 2 |
| Craftsmanship | 2 |
Three patterns stand out in these Electric Connection reviews. First, fair pricing is the single most-mentioned topic at 13 mentions. For a top-ranked shop, customers talk most about price fairness rather than just quality of work. That lines up with the company's own emphasis: the site pushes visitors to get an estimate, and quotes show up as their own topic with 3 mentions. Homeowners comparing bids will find this pattern relevant.
Second, punctuality (12 mentions) combines with polite staff (7) and efficient staff (3) into a clear second theme. Customers note on-time arrival and good conduct on site. For residential work inside someone's home, that combination matters.
Third, the job mix is visible in the topic list. Ceiling fan installation (5), outlet installation (4), chandelier installation (2), and generator hookup (2) show a residential practice centered on fixtures, lighting, and small-to-mid-size jobs rather than large commercial build-outs, even though commercial work is listed among the services.
Best In MoCo also found a Yelp business page for Electric Connection. Google is the review footprint used for scoring.
BBB Record
Electric Connection holds an A+ BBB rating and is not BBB accredited, with 0 complaints on file. Accreditation is optional, and many legitimate businesses never seek it, so the lack of accreditation is not a mark against the company. The A+ reflects the complaint and record history the BBB tracks.
The BBB profile lists a Humble P.O. box address and an additional phone number, (281) 489-5255.
Company Background
The BBB lists Electric Connection as operating since 2002, or 24 years. The current TDLR license, EC-34580, was originally issued to Electric Connection LLC on June 24, 2019. The master electrician of record is Audie R. Smith. The company's published phone is (832) 585-7170, its site is electricconnectiontx.com, and its listed email is info@electricconnectiontx.com. Nothing here goes beyond what the records and the company's own site state.
Best Fit
Electric Connection may be worth considering if you are a homeowner in The Woodlands, Conroe, Spring, Tomball, or Cypress looking for residential electrical work such as lighting, ceiling fans, outlets, or chandeliers from a highly rated local provider. The fair-pricing and punctuality themes in the data suit budget-conscious homeowners who value on-time arrival and clear estimates. Generator hook ups and commercial services are also on the menu for those projects.
How Electric Connection Compares in The Woodlands
Best In MoCo scored 16 electricians serving The Woodlands area. The three finalists: Logo Electrical Services at 96.1, Electric Connection at 94.4, and Aaron's Electrical Service at 92.3. The gap to first place is 1.7 points.
Electric Connection's differentiator is the perfect 5.0 Google rating, the only one among the finalists, backed by a clean 18-for-18 pulled sample and a full 10 out of 10 for Consistency. Its Local score of 5 out of 5 reflects the company's The Woodlands presence. The gap to Logo sits mainly in Review Confidence (10.8 out of 15): 88 Google reviews is a thinner base than a larger review count, and Sentiment came in at 13.6 out of 15 on the smaller pulled sample.
How Best In MoCo Scored Electric Connection
MoCoScore is Best In MoCo's 100-point ranking system. Electric Connection earned 94.4 points:
| Category | Weight | Score | What drove it |
|---|---|---|---|
| Satisfaction | 20 | 20 | 5.0-star Google rating across 88 reviews |
| Review Confidence | 15 | 10.8 | 88 reviews is a solid but mid-size base |
| Attribute Sentiment | 15 | 13.6 | Net +34 sentiment markers across the 18-review pull |
| Consistency | 10 | 10 | All 18 pulled reviews are 5-star |
| Longevity | 10 | 10 | 24 years in business per BBB |
| Recency | 10 | 10 | Newest pulled review September 2026 |
| Complaint / Risk | 10 | 10 | No red flags in the scored data |
| Local Presence | 5 | 5 | The Woodlands-area presence |
| Verification | 5 | 5 | License and identity verified against TDLR |
| Total | 100 | 94.4 |
Frequently Asked Questions
Is Electric Connection licensed in Texas?
Yes. Electric Connection LLC holds TDLR electrical contractor license EC-34580, status Active, expiring November 14, 2026. The master electrician of record is Audie R. Smith. Because the expiry is close, recheck the TDLR record yourself before hiring.
How long has Electric Connection been in business?
The BBB lists 24 years, since 2002. The current TDLR license was originally issued June 24, 2019. Both dates come from official records and can be true at the same time.
Why do I see different addresses for Electric Connection?
TDLR lists a Conroe address, the BBB lists a Humble P.O. box, and the rankings page lists a The Woodlands suite. The same phone number, (832) 585-7170, ties them to one business.
Does Electric Connection have BBB complaints?
No complaints are on file. The company holds an A+ BBB rating and is not BBB accredited, which is optional.
What do customers mention most?
Fair pricing (13 mentions) and punctuality (12 mentions) lead the topic counts, followed by polite staff (7). These are aggregate mention counts from the 18 reviews analyzed, not individual review quotes.
Before You Hire Any Electrician
- Verify the contractor's TDLR license yourself at tdlr.texas.gov before signing anything.
- Get a written estimate that spells out labor, materials, and timeline.
- Confirm the company carries liability insurance.
- Check the BBB profile and read recent Google reviews for the specific location serving you.
- For generator hook ups, confirm who handles permits and inspections.
Sources
Company source: electricconnectiontx.com (services: residential electrical services)
Review source: Google Maps business-name search for Electric Connection (The Woodlands, TX)
Yelp source: Yelp business page for Electric Connection
TDLR source: TDLR license record for EC-34580: ELECTRIC CONNECTION LLC
BBB source: BBB profile for Electric Connection (Humble, TX)
The Bottom Line
Electric Connection earned the #2 spot in The Woodlands on the strength of a rare perfect 5.0 rating record, an Active Texas license, and 24 years in business. It looks like a strong fit for homeowners who want fairly priced, on-time residential electrical work. One reminder: the TDLR license expires November 14, 2026, so confirm the renewal posted before you hire. For the full side-by-side comparison, see Best In MoCo's Woodlands electricians ranking.